22.My account balance is sufficient, but it still prompts me that my balance is insufficient when I try to pay on a third-party platform. Why is that?

This situation is usually caused by a time lag in the reconciliation update process.

In some transaction processes, the system may pre-deduct funds or reserve credit. These amounts are not released immediately until reconciliation is complete, making it appear as if the balance has decreased, thus causing the "insufficient balance" message.

If you encounter this situation, please try paying again later, or contact official customer service for assistance.