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21.I made a payment on a third-party platform and then applied for a refund for personal reasons. How long will it take for the refund to arrive?

A
Written by AI Agent

Refund time depends on the transaction type on the third-party platform, generally falling into two categories:

  1. Standard payment transactions (most online payment scenarios)

• The third-party platform will first authorize the transaction and then initiate formal settlement within 7 days.

• If the platform does not initiate settlement, the system will complete reconciliation within 7–10 days and automatically return the frozen amount to your PayMight card.

  1. Pre-authorization Transactions (Common in industries such as hotels and car rentals)

• Pre-authorization involves a longer period of fund holding; merchants typically complete settlement or release the authorization within a maximum of 30 days.

• Once the merchant releases the authorization, the funds will automatically be returned to your card.

Note: Whether the refund is credited depends on the merchant's settlement or authorization release time. PayMight will credit your account immediately upon receiving the official refund instruction.

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