A transaction may be declined for various reasons. Common scenarios include:
Incompatible Payment Terminal The POS terminal or online payment channel you used may not support PayMight’s network. Please ensure the merchant accepts the card network associated with your PayMight card.
Card Frozen If you manually set your card to "frozen" or "temporarily disabled" in the account settings, the transaction will not be processed. Please log into your account to check the card status.
Triggered Risk Control Mechanism Repeatedly entering the wrong PIN, unusually high transaction frequency, or abnormal geographical activity may trigger our risk control system and temporarily block the transaction.
Insufficient Balance Please ensure your available account balance is sufficient to cover the transaction amount.
Payment Channel Maintenance or System Upgrade The payment network may be undergoing temporary maintenance, which could prevent transactions from being processed.
Transaction Limits Imposed by Acquiring Bank Some merchants or payment platforms may impose limits on individual or cumulative transaction amounts. Transactions exceeding these limits may be declined. If you are uncertain about the reason for the decline, please contact PayMight customer service for assistance. We will help investigate and provide a solution.